Privacy Policy

Privacy Notice

  • About this notice

This notice (the “Privacy Notice”) provides information about how Qatar Sports Investments (“we”, “us”, “our”) gathers and uses personal information. We are committed to respecting the confidentiality of the personal information you supply to us and all data will be processed in accordance with applicable data privacy laws.

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Notice.

If you do not agree with our use of your personal data as set out in this Privacy Notice, you should not submit your personal information to us. However, if you do not wish to submit your personal information, or if you wish to exercise your rights to prevent us using your data, you should be aware that this may restrict your ability to use our digital platforms including but not limited to any of our websites, or any other mobile app or other digital platform we operate (each, a “Digital Platform”) and access to certain features and content therein.

Personal data includes any information relating to an identified or identifiable natural living person. It does not include data that cannot be linked to an individual (i.e. anonymous data).

  • About us

Qatar Sports Investments is registered in Qatar under company number 28232 with our registered office at PO Box 24926, 6th Floor, Al Asmakh Tower, Majlis Al Taawon St, Doha, Qatar.

We are a private investment vehicle which invests in established and early-stage sports assets (“Investee Companies”).

  • Contacting us

Should you have any questions or concerns about this Privacy Notice or how we process your personal data, please contact our accountable officer for data protection compliance at dataprivacy@qsi.com.qa.

  • Your rights

You have certain rights in relation to your personal data.

  • Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

  • Object to processing of your personal information where we are relying on a legitimate interest (or that of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are processing it lawfully.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see above).
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party in a machine-readable, commonly used and structured format.

Please contact us using the details at section 3 if you want to exercise any of these rights. In most cases these rights are not absolute and are subject to certain exceptions or qualifications. For example, if you wish to withdraw your consent or object to processing, we may need to discuss with you whether our use of your data needs to continue for other lawful purposes, such as fulfilment of a legal or contractual requirement.

We will respond to your request within one month of receipt of your request. In some cases we may not be able to fulfil your request to exercise the right before this date, and may need to request more time. Where we cannot provide a full response to you for any reason, we will let you know about this in our initial reply to your request.

  • Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

  • Fees

Generally you will not have to pay a fee to access your personal information (or to exercise any of the other rights).

In some cases, we may charge a reasonable fee if your request for access is clearly unfounded or excessive, or if you request multiple copies of the information. Alternatively, we may refuse to comply with the request in such circumstances.

  • What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

  • Right to complain

If you wish to request further information about any of the above rights, or if you are unhappy with how we have handled your information, please contact us on the contact details contained in section 3.

You may also complain to your local data protection authority where you are based, though we would encourage you to contact us in the first instance.  

  • Information we collect

We collect your personal information from a variety of sources, as set out in this Privacy Notice. We may collect information directly from you or indirectly from third parties, and through your use of our Digital Platforms.

  • Information you provide to us

This section details the information we may collect about you in the course of your use of our Digital Platforms and otherwise in your interaction and correspondence with us and our representatives.

We may collect:

Identity Data

 

basic personal details such as your name, marital status, title, date of birth, gender and language preference.
Contact Data billing address, delivery address, email address and telephone numbers.
Technical Data technical information relating to your use of our Digital Platforms, such as your IP address, login data, browser plug-in type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used to access our Digital Platforms.
“Financial Data” bank account and payment card details.
“Transaction Data” details about payments and other details of products or services purchased by you.
“Profile Data” your username and password, purchases and orders, interests, preferences, feedback and survey responses.
Usage Data information about how you use our Digital Platforms, such as how often you access them, how long you spend on them and how you navigate around them.
Cookie Data in relation to your behavioural information (please refer to our Cookies Policy[1] for further information.
Marketing and Communications Data data in relation to your preferences in receiving marketing communications from us and any third parties and your communication preferences.
Research Data statistical information in connection with the delivery of our products, including in relation to email openings and clicks.
Record Data records of communications including recordings of phone calls (both mobile and landline) and electronic communications with our staff.
“Special Category Data” which may include personal data revealing race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, or data concerning health, sex life or sexual orientation.

 

  • Failing to provide personal data

As discussed above in section 1, if you fail to provide personal data where we need to collect personal data by law, or under the terms of a contract we have with you, or otherwise to provide you with access to any of our Digital Platforms, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you or otherwise provide you with access to any of our Digital Platforms or certain features and content therein. We will notify you if this is the case at the time.

  • How we use the information we collect
    • General uses of information

The information which we collect and what we use it for will depend on the nature of our business relationship with you. We will only use your personal data when we have a lawful basis to do so. Most commonly, we will use your personal data in the following circumstances:

  • Where we need it to perform the contract we are about to enter into or have entered into with you;
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
  • Where we need to comply with a legal obligation; and/or
  • Where you have given us your consent to process the data for a particular purpose (for example to receive marketing communications (see section 6.3 below)).
    • Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we may use your personal data, and which of the lawful bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Type of data Purpose/Activity Lawful basis for processing including basis of legitimate interest
·      Identity Data

·      Contact Data

·      Financial Data

·      Transaction Data

To manage our relationship with you and provide our products and services to you. For the performance of a contract we have entered into with you.

To comply with a legal obligation.

For our legitimate interests in communicating with you in respect of your use of our Digital Platforms, providing you with a customised experience when you are using any of our Digital Platforms, running our business and keeping our records updated.

·      Research Data

·      Usage Data

·      Cookie Data

·      Technical Data

To administer, improve and protect our business and Digital Platforms (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). For our legitimate interests in improving our business, developing new products, features and content to use on our Digital Platforms, keeping our Digital Platforms updated, personalised and relevant to you, audience segmentation and performance metrics purposes and the administration of IT services and network security.
·      Cookie Data

·      Technical Data

·      Profile Data

·      Special Category Data

To improve our Digital Platforms or services or to customise the Digital Platforms according to your interests. For our legitimate interests in helping us develop new products, features and content to use on our Digital Platforms, keeping our Digital Platforms updated, personalised and relevant to you, to develop our business strategy, audience segmentation and performance metrics purposes and to inform our marketing strategy.
·      Identity Data

·      Contact Data

·      Marketing and Communications Data

To send you promotional emails and other information which we think you may find interesting or to contact you for market research purposes. For our legitimate interests in developing our products and services and growing our business, as well as performance marketing insights and direct marketing purposes.

You having provided us with your consent to processing your data for this purpose.

·      Record Data To maintain records of our interactions with you. To comply with a legal obligation or for our legitimate interests in defending our legal rights where applicable.

 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for any other purpose than those already notified to you, we will notify you and we will explain the legal basis which allows us to do so.

  • Information for marketing purposes

We use your information to identify products, services and events that we think may be of interest to you.

We will only send you marketing messages where you have consented to such contact, or in the case of products and services, where these are similar to those that we have already provided to you.

You have the right to ask us not to send you marketing messages by post, telephone or e-mail or any combination of these at any time. You can also let us know at any time that you wish to change your mind and to start receiving such messages.

You can do this:

  • by replying directly to the marketing message;
  • in case you wish to withdraw from all marketing communications, you can also unsubscribe from all marketing by clicking the appropriate link in any email you receive; or
  • at any time by contacting us (see section 3).

Periodically, we will remind you (possibly along with other communications) that you may unsubscribe if you no longer wish to receive communications from us. If you choose to unsubscribe, we will cease to send you such communications as mentioned above.

  • Sharing your information

We will not disclose your personal information to third parties except as detailed in this Privacy Notice:

  • To Investee Companies: we may disclose personal data to relevant Investee Companies to provide and improve relevant products and services, to better understand our Digital Platform users, and to send promotional messages about relevant products and services (for example, where you have expressed an interest in or signed up to receive communications in relation to that Investee Company) and for other purposes that comply with this Privacy Notice.
  • In connection with service provision: We may disclose your personal data to relevant Investee Companies or to other third parties that are engaged by us to provide services from time to time, in which case we will require those parties to keep that information confidential and secure and to use it solely for the purpose of providing the specified services to us.
  • To law enforcement and regulatory authorities: We may disclose to law enforcement agencies and regulators, government departments, sporting regulatory authorities (such as the relevant sport governing bodies and sporting integrity bodies where we are involved in the operation of a relevant sporting event or tour) or other competent authorities of the UK or of other countries any personal data (including tax status, identity or residency or other personal and payment information, documents or self-certifications) where we are under a duty to disclose or share your information in order to comply with any legal or regulatory obligation, or if we reasonably consider that this is necessary to help prevent or detect fraud or other crime or to protect our rights, property, or safety, or that of our customers or others or to protect the integrity of the sport of padel. Such disclosure may be made directly to such regulators or competent authorities or made indirectly to our advisers or providers who will make such filings or disclosures on our behalf;
  • To tax authorities: if we are under a duty to disclose or share your information with HM Revenue & Customs (HMRC) or other tax authorities, who may transfer it to the government or the tax authorities in another country where you may be subject to tax. Such disclosure may be made directly to such regulators or competent authorities or made indirectly to our advisers or providers who will make such filings or disclosures on our behalf;
  • As part of a change in business structure: if we sell, merge or reorganise all or part of our business or a similar event (or are contemplating such an event) we may disclose your personal data to third parties in connection with this (for example, for the purposes of due diligence or in order to complete the transaction); and
  • Other: If you have specifically consented to any disclosure to another third party.
    • Where your information is processed

Your personal information may be processed by staff operating outside the UK (including in Qatar) who work for us or by our service providers (for example, those who supply support services to us), and the laws of some of these destination countries may not offer the same standard of protection for personal information as countries within the UK.

We will only process your personal data to countries outside the UK or EEA where we have ensured that specific legally approved safeguards are in place.

  • Keeping your information

We will keep your information only for as long as necessary depending on the purpose for which it was provided, in a manner consistent with applicable laws and our retention policies.

When determining the relevant retention periods, we will take into account factors including:

  • our contractual and business relationships with you;
  • legal obligations under applicable law to retain data for a certain period of time;
  • statute of limitations under applicable law(s);
  • (potential) disputes; and
  • guidelines issued by relevant supervisory authorities.

We will also undertake periodic data cleaning exercises, whereby we will delete your personal data from our systems, if your use of any of our Digital Platforms is considered to be ‘inactive’.

  • Security

We employ appropriate technical and organisational security measures to help protect your personal data against loss and to guard against access by unauthorised persons. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

In addition, those employees, agents, contractors and other third parties who process your personal data will only do so on our instructions and they will be subject to a duty of confidentiality.

Although we will do our best to protect your personal data, any transmission is at your own risk as we cannot guarantee the security of any data transmitted via the internet. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

  • Links to other websites

Links on our Digital Platforms may take you to third party sites over which we have no control. While such links are provided for your convenience, you should be aware that the information handling practices of the linked websites might not be the same as ours. You should review any privacy notices on those linked websites. We are not responsible for any linked websites.

  • Changes to this Privacy Notice

We reserve the right, at our discretion, to change, modify, add to, or remove portions from, our Privacy Notice. We will of course notify you of any changes where we are required to do so.

  • Automated decision making and profiling

We may use profiling and analytics to understand how you use our Digital Platforms and for direct marketing purposes. These analytics help us understand and improve our Digital Platforms and products and better serve you. We will not make automated-decisions about you that may significantly affect you, unless the decision is necessary as part of a contract that we have with you, we have your explicit consent or we are required by law to use the technology.

  • Children

Our services are not directed at children and we do not knowingly collect personal data from children under the age of 13. If you have any reason to believe that any child under the age of 13 has provided us with personal data without the consent of their parent or guardian, please contact us at dataprivacy@qsi.com.qa.